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Managed cybersecurity for Pittsburgh businesses
Pittsburgh companies with 10 to 250 employees hire Ford to run their security so nobody on staff has to. We watch the network around the clock, protect every machine, test the backups and train the people who click on things. When a customer or an insurance carrier asks what you have in place, you get a written answer. Get a quote from our team.
Why Pittsburgh businesses call
- A cyber insurance renewal is asking for MFA, endpoint detection and tested backups.
- A phishing email got through and nobody knows what it touched.
- A customer, bank or auditor wants your security controls in writing.
- The one person who handled IT left, and the passwords went with them.
- Something is wrong right now and you need a person on it today.
If any of those sound familiar, start with the free assessment. It's the same first step for every client.
Pittsburgh office
DL Clark Building503 Martindale St, Suite 130
Pittsburgh, PA 15212
(800) 633-3673
Monday to Friday, 8:00 a.m. to 5:00 p.m.
After hours, monitored systems still page our on-call team. Existing clients can also open a ticket any time through the help desk request page.
What's included
Managed cybersecurity is the core of what Ford does for Pittsburgh businesses. A single package covers monitoring and response, assessments, network security, email protection and training, backups, dark web monitoring, penetration testing and compliance support. Help desk, network management and hardware are available under the same agreement.
24/7 monitoring and threat response
The security operations center watches your endpoints, servers and network traffic around the clock. Endpoint detection and response (EDR) software spots the behavior of an attack rather than matching a list of known viruses, and can isolate a machine before the problem spreads. When something trips, a person looks at it. If it's real, we contain it and call you.
Security assessments and vulnerability scanning
We inventory what's on your network, scan it for known weaknesses, and write up what an attacker could reach and what to fix first. The scans then repeat on a schedule so a new gap doesn't sit open for months. Pittsburgh clients use the report for insurance renewals and customer security questionnaires as much as for planning.
Network security and firewall management
The firewall was set up by whoever installed it, and nobody has logged in since. That's the state of most Pittsburgh networks we take over. We manage the firewall, intrusion prevention and web filtering, prune the rules that shouldn't be there, and patch operating systems and applications on a schedule. Devices that can't be patched get walled off from the ones that can.
Email protection and phishing training
Email is where attacks start, so it's where the training starts. Advanced filtering handles spam, spoofed senders and malicious attachments. Then we run simulated phishing tests against your own staff and train the people who click. Over a year the click rate drops, and the one real message that slips through gets reported instead of opened.
Backup and business continuity
Any backup you've never restored from is a guess. Servers, workstations and virtual machines all get backed up. We test the restores and write a continuity plan that says who does what if the office is offline on a Monday morning. Ransomware is survivable when the backup is clean and separate from the network.
Dark web monitoring and exposure alerts
Staff reuse passwords, and those passwords end up in breach dumps. We watch for your domain, alert you when a credential appears, reset it and make sure two-factor authentication is on for that account. Two-factor is required in every package, because it's the single control that stops the most attacks for the least money.
Penetration testing
A penetration test is one of our people trying to break in the way a criminal would, then writing down exactly how far they got and what stopped them. Pittsburgh companies buy it when a customer contract, a cyber insurance renewal or a board wants evidence instead of a checklist. External and internal tests are scheduled, not surprise.
Compliance support
Compliance is mostly security with paperwork. We handle both. The controls get put in place, the evidence gets kept, and when the auditor or the underwriter asks, the answer is already written. Details on the managed compliance services page.
Who this is for
Companies with roughly 10 to 250 employees that can't afford a full-time security person but can't afford a breach either. It fits manufacturers, medical and dental practices, law firms, accounting firms, nonprofits, and the contractors who work for Pittsburgh's big health systems and universities.
It works whether you have an internal IT person or not. If you do, we take the security layer and the 2 a.m. alerts off their plate. If you don't, pair this with our Pittsburgh managed IT services and one team handles all of it.
How it works
Talk
A 20-minute call about what you run, what worries you, and what you're required to comply with.
Assess
We inventory your Pittsburgh environment and scan it. You get a written report of what's exposed, whether or not you hire us.
Decide
We propose a package, a flat monthly price, and a timeline. No surprise line items later.
Onboard
Agents go on every machine, the firewall gets configured, backups start, and your staff gets their first training session.
Review
Quarterly business reviews go over what we caught, what changed, and what to plan for next.
Packages
Proactive Threat Management and Security Hardening
The full stack. 24/7 monitoring, EDR, patching, email and web protection, two-factor, training, root cause analysis and remediation when something happens.
Essential Network Security and Support
Firewall, monitoring and baseline protection for offices that have an IT person and need the security layer covered.
Dark Web Monitoring
Credential exposure alerts for your domain, with reset and two-factor enforcement when something turns up. Often the first thing a new client adds.
Penetration Testing
Scheduled external and internal tests with a written report. Sold on its own or added to any package.
Prices depend on user count and what you already have in place. The free assessment sets the number, and the number stays flat.
What clients say
"When you call, they answer the phone and you don't have a waiting time. They are an awesome company and have been doing business with them since 2006 in Uniontown, PA."
"Repaired within 1 day of calling to report the issue. Martin was professional and pleasant. He explained the repair and tests completed to make sure the problem was solved."
Pittsburgh cybersecurity questions we get asked
How much does managed cybersecurity cost for a Pittsburgh business?
It's priced per user per month and the number depends on how many people you have and what's already in place. A 25-person Pittsburgh office with a decent firewall pays less than a 25-person office starting from scratch. The assessment is free and it produces a fixed quote. Call (800) 633-3673 or use the form below and we'll get you a number.
Do you have an office in Pittsburgh?
Yes. 503 Martindale St, Suite 130, in the DL Clark Building on the North Shore. Technicians work out of it Monday through Friday, 8 to 5, and our Monroeville office covers the eastern suburbs.
What happens when your monitoring catches something at 2 a.m. in Pittsburgh?
Someone on the team looks at the alert. If it's a real threat, we isolate the affected machine, stop the spread, and call your designated contact. You hear from us before you hear from anyone else. In the morning you get a summary of what happened and what we changed.
We already have an IT person in Pittsburgh. Do we still need this?
Usually yes, and your IT person is often the one who asks. One generalist can't watch alerts around the clock, keep up with patching, run phishing simulations and answer help desk tickets. We take the security layer, they keep everything else, and the two of us talk every quarter.
Do you do security assessments on their own?
Yes. A one-time security assessment or penetration test with a written report is a common first step for Pittsburgh companies that have an IT person and want an outside look. Plenty of them stay on for monitoring afterward, and plenty don't. Either is fine.
Do you serve businesses outside Pittsburgh?
Yes. Anywhere in Allegheny County and most of Butler, Beaver, Washington and Westmoreland Counties from the Pittsburgh and Monroeville offices. Cranberry, Wexford, Moon Township, Canonsburg and the South Hills are all regular stops.
Looking for day-to-day IT support in Pittsburgh?
Help desk, network management, cloud and hardware are on our Pittsburgh managed IT services page. Many clients run both under one agreement.
Areas we serve around Pittsburgh
- Pittsburgh (all neighborhoods)
- North Shore and Downtown
- Moon Township and Coraopolis
- Robinson and Carnegie
- Wexford and McCandless
- Cranberry Township and Butler
- South Hills, Bethel Park, Mt. Lebanon
- Canonsburg, McMurray and Washington
- Monroeville, Murrysville and Plum
- Greensburg and Latrobe
- Beaver County and Sewickley
- Anywhere in Allegheny County
Get a free security assessment
Tell us a little about your company and we'll set up a 20-minute call. If you'd rather talk now, the phone gets answered by a Ford employee, not a call center.
(800) 633-3673Monday to Friday, 7:30 a.m. to 5:30 p.m. Existing clients with an urgent issue should use the help desk request form.
What happens next
- A 20-minute call about what you run and what worries you.
- A free inventory and scan of your environment.
- A written report of what's exposed and a fixed monthly quote.
No obligation. The report is yours whether or not you hire us.