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Managed cybersecurity for Cleveland businesses
Cleveland companies hire Ford to run their security as an ongoing service rather than a one-time project. Every machine gets protected, the network gets watched around the clock, backups get tested and staff get trained. The evidence is kept for the auditor or the insurance renewal, and the alerts stop being your problem. Ask our team for a quote.
Why Cleveland businesses call
- The insurance application has a page of security questions and half the answers are no.
- Someone clicked a link and the office spent a day wondering what happened.
- A contract renewal now includes a security questionnaire.
- Backups exist, but nobody has tried a restore.
- Nothing has gone wrong yet, and you'd like to keep it that way.
If any of those sound familiar, start with the free assessment. It's the same first step for every client.
Serving Cleveland from our Niles office
922 Great E PlazaNiles, OH 44446
(800) 633-3673
Monday to Friday, 8:00 a.m. to 5:00 p.m.
Help desk and monitoring for Cleveland run remotely around the clock. On-site visits are scheduled from this office. After hours, monitored systems page the on-call team.
What's included
Managed cybersecurity is the core of what Ford does for Cleveland businesses. A single package covers monitoring and response, vulnerability management, penetration testing, assessments, network security, email protection and training, backups and dark web monitoring. Help desk, network management and hardware are available under the same agreement.
24/7 monitoring and threat response
Every workstation and server in your Cleveland office gets an EDR agent, and the network gets watched around the clock by our security operations center. EDR looks for the behavior of an attack rather than a list of known viruses, so it catches the new stuff. A person reviews every alert. Real threats get contained first and explained second.
Vulnerability management, ongoing
Scanning once tells you where you stood on a Tuesday. Vulnerability management is the scan repeating on a schedule, the findings ranked by what an attacker would actually use, and the patch or configuration change made as part of the service. Cleveland clients get the fix, not a PDF of things to fix.
Penetration testing
For companies that need proof, we run penetration tests against your external and internal systems and document what a real attacker could reach. The report is written for the person who asked for it, whether that's an underwriter, a customer's security team or your own board.
Security assessments and vulnerability scanning
Every engagement starts with an assessment of what you have, what's exposed, and what would happen if a specific machine were compromised tomorrow. After that, regular vulnerability scans catch new gaps as software changes. You get a written report you can hand to your insurance carrier or your board.
Network security and firewall management
We manage the firewall, the intrusion prevention behind it, and the web filtering that keeps staff off malicious sites. Rules get reviewed as well as added. Operating systems and applications get patched on a schedule, and the ones that can't be patched get isolated so they can't take the rest of the Cleveland office down with them.
Email protection and phishing training
The message looked like it came from the owner and asked for gift cards. Every Cleveland office has that story. Email filtering catches most of those before anyone sees them. For the ones that get through, staff get short training sessions and simulated phishing tests during the year, so the reflex becomes report, not reply. New hires get trained their first week.
Backup and business continuity
A good backup makes ransomware survivable. Ours covers servers, workstations and virtual machines, keeps a copy where an attacker on your network can't reach it, and gets tested by actually restoring files. The continuity plan that goes with it is written down, not in someone's head.
Dark web monitoring and exposure alerts
When employee credentials show up in a breach dump, you want to know before an attacker uses them. Monitoring for your domain runs continuously, and when something turns up we alert you, force password resets and turn on two-factor authentication where it's missing. Two-factor is required in every package we sell.
Who this is for
Companies with roughly 10 to 250 employees that can't afford a full-time security person but can't afford a breach either. It fits manufacturers and machine shops, medical practices, law and accounting firms, logistics and distribution companies, and nonprofits across Cleveland.
It works whether you have an internal IT person or not. If you do, we take the security layer and the 2 a.m. alerts off their plate. If you don't, pair this with our Cleveland managed IT services and one team handles all of it.
How it works
Talk
A 20-minute call about what you run, what worries you, and what you're required to comply with.
Assess
We inventory your Cleveland environment and scan it. You get a written report of what's exposed, whether or not you hire us.
Decide
We propose a package, a flat monthly price, and a timeline. No surprise line items later.
Onboard
Agents go on every machine, the firewall gets configured, backups start, and your staff gets their first training session.
Review
Quarterly business reviews go over what we caught, what changed, and what to plan for next.
Packages
Proactive Threat Management and Security Hardening
The full stack. 24/7 monitoring, EDR, patching, email and web protection, two-factor, training, root cause analysis and remediation when something happens.
Essential Network Security and Support
Firewall, monitoring and baseline protection for offices that have an IT person and need the security layer covered.
Dark Web Monitoring
Credential exposure alerts for your domain, with reset and two-factor enforcement when something turns up. Often the first thing a new client adds.
Penetration Testing
Scheduled external and internal tests with a written report. Sold on its own or added to any package.
Prices depend on user count and what you already have in place. The free assessment sets the number, and the number stays flat.
What clients say
"When you call, they answer the phone and you don't have a waiting time. They are an awesome company and have been doing business with them since 2006 in Uniontown, PA."
"Repaired within 1 day of calling to report the issue. Martin was professional and pleasant. He explained the repair and tests completed to make sure the problem was solved."
Cleveland cybersecurity questions we get asked
How much does managed cybersecurity cost for a Cleveland business?
It's priced per user per month and the number depends on how many people you have and what's already in place. A 25-person Cleveland office with a decent firewall pays less than a 25-person office starting from scratch. The assessment is free and it produces a fixed quote. Call (800) 633-3673 or use the form below and we'll get you a number.
Which Ford office handles Cleveland?
Our Northeast Ohio office in Niles, about 70 minutes from downtown Cleveland. Monitoring, help desk and incident response run remotely around the clock, and on-site visits come from Niles.
What happens when your monitoring catches something at 2 a.m. in Cleveland?
Someone on the team looks at the alert. If it's a real threat, we isolate the affected machine, stop the spread, and call your designated contact. You hear from us before you hear from anyone else. In the morning you get a summary of what happened and what we changed.
We already have an IT person in Cleveland. Do we still need this?
Usually yes, and your IT person is often the one who asks. One generalist can't watch alerts around the clock, keep up with patching, run phishing simulations and answer help desk tickets. We take the security layer, they keep everything else, and the two of us talk every quarter.
Do you run vulnerability management as an ongoing service?
Yes. Scans run on a schedule, findings are ranked, and the patching or configuration fix is part of the service, not a report you get handed. Cleveland clients that only want the scanning and reporting can buy that on its own.
Do you serve businesses outside Cleveland?
Yes. Cuyahoga, Lake, Geauga, Summit and Portage Counties. Solon, Beachwood, Cleveland Heights, Independence, Westlake and Mentor are all in range of the Niles office.
Looking for day-to-day IT support in Cleveland?
Help desk, network management, cloud and hardware are on our Cleveland managed IT services page. Many clients run both under one agreement.
Areas we serve around Cleveland
- Cleveland and Downtown
- Cleveland Heights and Shaker Heights
- Beachwood and Solon
- Independence and Brecksville
- Parma and Middleburg Heights
- Lakewood and Westlake
- Strongsville and North Royalton
- Mentor and Willoughby
- Euclid and Mayfield
- Cuyahoga County
- Lake and Geauga Counties
- Northeast Ohio
Get a free security assessment
Tell us a little about your company and we'll set up a 20-minute call. If you'd rather talk now, the phone gets answered by a Ford employee, not a call center.
(800) 633-3673Monday to Friday, 7:30 a.m. to 5:30 p.m. Existing clients with an urgent issue should use the help desk request form.
What happens next
- A 20-minute call about what you run and what worries you.
- A free inventory and scan of your environment.
- A written report of what's exposed and a fixed monthly quote.
No obligation. The report is yours whether or not you hire us.