Why Choose Managed Help Desk Services?
Maximize uptime and minimize IT headaches with our Managed Help Desk Services. Gain access to 24/7 technical support, expert IT assistance, and proactive problem-solving, reducing costly downtime and improving employee productivity. Focus on your core business while we handle your computer support, network support, and all your IT support needs.
Enhanced Remote Managed IT
For businesses seeking comprehensive remote IT management and enhanced security, this package provides proactive monitoring, advanced threat protection, and data backup for your servers, workstations, and virtual environment.
What’s Included
Comprehensive monitoring
Remote Monitoring and Patch Management (RMM): We proactively monitor your systems, apply critical patches, and ensure your software is up-to-date, minimizing security vulnerabilities.
Endpoint Detection and Response (EDR): Our advanced security software detects and responds to threats in real-time, protecting your endpoints from malware, ransomware, and other attacks.
Cybersecurity Training: Empower your employees with essential cybersecurity knowledge through onboarding training, ongoing education, and simulated phishing attacks to strengthen your human firewall.
Two-Factor Authentication (2FA): Add an extra layer of security to your user accounts with 2FA, requiring two forms of identification for access to sensitive data and resources.
Advanced Protection
Advanced Email Protection: Safeguard your business from phishing scams, spam, and malware with advanced email filtering and security measures.
Endpoint Backup: Protect your critical data with 100 GB of secure endpoint backup, ensuring business continuity in case of data loss or system failures.
Remote Support
Proactive Problem Solving: We identify and address potential problems before they impact your business.
Remote Resolution: Our expert technicians efficiently resolve most IT issues remotely, minimizing downtime and maximizing productivity.
Key Benefits
Comprehensive Protection: Safeguard your systems and data with a multi-layered security approach and proactive monitoring.
Enhanced Productivity: Minimize downtime and ensure business continuity with reliable remote support and data backup.
Cost-Effectiveness: Reduce IT costs by leveraging remote management and support capabilities.
Peace of Mind: Focus on your core business objectives with the confidence that your IT environment is in expert hands.
Scalability: This package can be customized with additional services and support hours as your needs evolve.
Affordable Pricing
Remote Only $89/workstation
On-Site $99/hour
All-Inclusive* $165/workstation
*Remote and on-site