To simplify your service and supply request processes, we have developed a customer-facing portal. The portal will provide access to all your equipment in one convenient location. You can simply select the desired piece of equipment and either place a service call with a brief description of the issue or place an order for toner. Within the portal you will have a history of your service calls and supply orders right at your fingertips.

If you are interested in participating in this upgrade to our service process, click the button below. A member of our staff will reach out to set up your account and walk you through how to use the portal. We look forward to simplifying your processes and providing you with an unparalleled experience.

IT HELP DESK REQUEST

Thank you for choosing Ford Office Technologies and welcome to our online services portal. We realize that in today’s marketplace there are a lot of choices, and we are certain that your new equipment and services from Ford will help you achieve your goals.

If the information or service you require is not available here, please contact us at 1-800-MFD-FORD (1-800-633-3673). Follow the instructions to speak to our service staff. We are more than happy to assist you!

A copy of our Welcome Brochure, which contains helpful information regarding your new equipment is available here.