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Document Management

Eliminate the Need for Unnecessary Storage Space by Going Paperless

Document management systems have matured from a basic archival and retrieval system to a complete information management solution.

Why FORD Document Management ?

Document management is a way to easily manage your paper files electronically and create more office space as well as saving time instead of spending precious minutes trying to find that paper document. Our document management services provide everything you need to convert paper documents to a manageable and secure digital process. From scanning to destruction, we handle the entire process resulting in an organized, easy to find software solution customized for your needs.

Having an effective electronic document management system (EDMS) not only enables access, editing, and distribution of documents into one place, but it helps companies centralize operations and streamline processes. Additionally, it helps those dealing with confidential information properly manage their records to ensure compliance with legal and regulatory requirements.

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Document Imaging

Document imaging provides access to your information when you need it, either on your network or via the internet, with our eletronic document management software (EDMS). We can scan and index day-to-day documents, large and wide format documents, and microfilm, resulting in easily accessible and digitized files. 


Software Solutions

An electronic document management system (EDMS) is a document management software solution that delivers the ability to store, manage, and track all electronic content (images, email, Microsoft Office, etc.).  Share, process, update and manage your information with far greater efficiency than paper-based processes, and establish task-based workflows that automatically take a process from scanning to completion. This provides your company with a fully transparent, accountable, and productive work environment. 


Shredding & Document Destruction

While it’s important for companies and organizations to have an effective plan for organizing and managing their documents while in-use, it’s just as critical to give consideration as to how records are disposed of and destroyed. The integration of document destruction and shredding processes as the final piece to the document management puzzle is one of the best ways businesses can ensure sensitive or proprietary information remains protected throughout the entirety of its life-cycle.

Every business needs a safe, compliant and affordable method of storing, retrieving and managing its hard copy from inception through destruction.

Don't just take it from us, let our customers do the talking!

They are a great company to work with. We are happy with the service they provide. Service calls are prompt and they are reasonably priced. Everyone is very friendly and knowledgeable. Our technician has always provided excellent customer service. He has always been prompt, provided great service and educated us as well as helped fix problems when they arise. He went above and beyond helpful service when we had an internal IT problem. We greatly appreciate the service he has provided over the years.

AquaGuard Systems, Inc.

The customer service excels at every level. John Hicks is the best representative ever! He makes sure his customers are taken care of and delivers that personal touch every company wants to have. A tech has been sent asap any time I have had an issue and been taken care of immediately, plus the techs are very talented and personable. They make you feel like they enjoy being there to help you! A+ on every level!

Center Presbyterian Church

Ford Office Technologies takes the mystery out of creating a seamless workflow. We can put our energies into our business matters because Ford takes care of the nuts and bolts. Each person I have dealt with has been responsive, courteous and efficient, treating our concern, as small as we are, as a priority.

Lumina Speech & Hearing Services

Lifesteps has been a customer of Ford Office Technologies since 2008. They respond to emerging needs quickly and professionally. Lifesteps have found the Ford Office Technologies team to be knowledgeable, responsive, and works with Lifesteps to provide reliable equipment so that we at Lifesteps can focus on our mission as a nonprofit Human Service provider.

Lifesteps, Inc.
 

Frequently Asked Questions

WHAT DOES DOCUMENT MANAGEMENT MEAN ?

Document management systems have matured from a basic archival and retrieval system to a complete information management solution. With technological advances, we have available to us the tools to properly manage paper documents and electronic files. You can store and index voice recordings, faxes, videos, pictures, drawings, computer output, and many other types of paper and electronic files. Workflow is now handled electronically rather than manually. Information can also be extracted from word processing software to populated fields in databases. You can store, catalog, and redistribute information via fax, email, internet or print it to paper or CD to share with one individual or the masses at a fraction of the cost.

WHAT ARE THE BENEFITS OF A DOCUMENT MANAGEMENT SYSTEM ?
Document management helps companies be more efficient with time, which will save money. Document management systems can: 1. capture, index, retrieve, edit, annotate and distribute paper, electronic documents and images 2. link other software to your document management system for a customized solution 3. distribute large amounts of information in a wide range of formats Document management is a way to easily manage your paper files electronically and create more office space as well as saving time instead of spending precious minutes trying to find that paper document. Paper documents are scanned in and made into an image file and filed electronically onto a computer storage hardware. You can easily retrieve, annotate, index and archive these files.
HOW ARE MY DOCUMENTS CAPTURED ?
Your documents are captured via scanning or electronic transfer.
HOW CAN I RETRIEVE MY DOCUMENTS ?
By entering the index data or by doing a query based upon how you have the items indexed.
CAN I SHARE MY DOCUMENTS AFTER THEY HAVE BEEN CAPTURED ?
Yes. You can send these documents via email, fax, print, or share via internet/intranet access.
WHAT IS OPTICAL CHARACTER RECOGNITION ?
Optical character recognition is a technology where typed or printed documents can be scanned as an electronic image. The characters can be recognized from the image and translated into a text format.
WHAT IS BACKFILE CONVERSION ?
When a document management system is initially implemented, there is usually a lot of existing documents and information. The scanning of these old documents or converting of data from one format to a format accepted by the new document management system so they can be stored and retrieved electronically is called backfile conversion.

Discover how FORD Document Management can support your business

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